Frequently Asked Questions

Everything you need to know about your next big surprise.

What kind of items can I expect in my mystery box?

Each box is curated with a mix of high-quality products ranging from tech gadgets and lifestyle accessories to trending collectibles, ensuring the value of the contents always exceeds the price paid.

Can I customize the contents of my box?

While the specific items are a surprise, we offer themed categories and style preferences during checkout to ensure your box aligns with your general interests.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region. You will receive a tracking number via email as soon as your mystery box leaves our warehouse.

What is your return policy?

Due to the surprise nature of our products, all sales are final. However, if an item arrives damaged or defective, please contact our support team within 48 hours for a replacement.

Are the items inside brand new?

Yes, every item included in our mystery boxes is 100% authentic, brand new, and in its original retail packaging.

Do you offer subscription options?

Yes! You can choose between a one-time purchase or a monthly subscription plan which offers a discounted rate and exclusive early access to limited edition boxes.